Last Updated: December 8, 2025 Please read these Terms of Service (“Terms”) carefully before using the
veloraonwillow.com website (the “Site”) operated by
Velora and
The Balladeer Hotel (“us”, “we”, or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Site.
1. Use of the Site
You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.
2. Intellectual Property
The Site and its original content, features, and functionality (including but not limited to the Velora logo, menu designs, text, and images) are and will remain the exclusive property of The Balladeer Hotel / Velora and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Velora.
3. Reservations and Cancellations
The Site may provide links or forms to make dining reservations.
- We reserve the right to cancel or modify reservations where it appears that a user has engaged in fraudulent or inappropriate activity.
- Reservation policies (such as hold times or cancellation fees for large parties) are subject to the specific policies stated at the time of booking.
4. Links to Other Web Sites
Our Site may contain links to third-party web sites or services (such as social media platforms or reservation systems) that are not owned or controlled by Velora. Velora has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You acknowledge and agree that Velora shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such web sites or services.
5. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Velora, The Balladeer Hotel, its affiliates, directors, or employees be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site; or (ii) any content on the Site.
6. Disclaimer
Your use of the Site is at your sole risk. The Site is provided on an “AS IS” and “AS AVAILABLE” basis. The Site is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of the
State of North Carolina, United States, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us:
Velora at The Balladeer Hotel 239 Willow Street
Mount Airy, NC 27030
Email: [email protected] Phone: 336-786-3501
